Privacy Policy for Betsuper
Your Rights to Access or Delete Data, Who Data Is Shared With and How Long Records Are Kept.
Your Rights to Access or Delete Data
You have the right to request a copy of the personal data that the site holds about you. Simply use the contact form on the platform to make your request, and we will respond within the timeframes required by Malaysian law. You may also ask for your data to be deleted at any time. Send your request through the same contact page, and we will remove your information unless we are legally required to keep it. No fee is charged for these requests.
Who Data Is Shared With
Your data is shared only with analytics and hosting providers who act strictly on the site’s instructions. These partners help us understand traffic and keep the platform running reliably. They cannot use your data for their own purposes. The site never sells your personal information to third parties. We do not share it for marketing or advertising outside of the platform, and your data stays within this carefully controlled network of service providers.
How Long Records Are Kept
We keep your personal data only for as long as it is needed for the purpose it was collected. Contact form messages are retained until your enquiry is resolved, and server logs are held for a limited period. Once the data is no longer necessary, we delete it securely. This applies to all records, whether from the contact form or technical logs, in line with our standard retention practices.
What We Collect and When
When you use the contact form on the site, we collect the information you submit, such as your name, email address, and any message you write. This happens only when you choose to send it. The site’s web server also automatically records technical data each time you visit. This includes your IP address, browser type and version, the pages you view, and the time of your visit. No extra action is needed from you.
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Cookies and Your Choice
The site uses cookies to remember your preferences and keep your session secure. These small files are stored on your device when you browse the platform. You can disable cookies through your browser settings. If you turn off cookies, some features of the site may not work correctly. For example, you might need to log in again more often or find that certain pages do not display as intended.
Why Each Type of Data Is Held
Information from the contact form is held solely to respond to your enquiry or request. We use it to communicate with you about your account, deposits (via e-wallet or bank transfer), or general questions about the lobby. Technical data such as your IP address and pages viewed is used to maintain the site’s security, diagnose problems, and understand how visitors use the platform. This helps us improve the experience for everyone.
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